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Enabling Digital Transformation – Managed Services in Telecom Industry

Home > Case Studies > Enabling Digital Transformation – Managed Services in Telecom Industry

Client:Leading Broadband Service Provider
Industry: Telecom
About The Client:
Our client is a leading broadband service provider in Europe, providing services to more than 1/3 of households in the territory. They needed to strategize their processes for highly responsive operations and scale connectivity speed up to 1000mbps.
Case Study Overview:
We partnered with them leveraging our wide-ranging managed services portfolio to understand and resolve their challenges. Their staff is enjoying the benefits of our well-designed, unique Sales Cloud Dashboard.
The tech adaptation helped them streamline their sales process with better visibility across teams and improved case and functional management capability through Service Cloud Email.

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