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The voice of AI, Data and Innovation

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About the Guest

Veronica Baiz

Chief Operating Officer, Herewith

Veronica Baiz leads operations at Herewith, a healthtech innovator making non-medical home care more accessible and personalized. With a strong background in healthcare management, quality, and performance improvement, she has built her career around aligning people-first leadership with data-driven innovation. As COO, she is focused on tackling caregiver burnout, expanding care models, and scaling technology that empowers families and caregivers alike.

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Brief About the Episode

In this episode of TeqTalk, Veronica Baiz, COO of Herewith, explores how combining data-driven decision-making with people-first design is transforming home healthcare. Learn how Herewith is addressing caregiver burnout, expanding to dialysis and respite care, and building tech that meets seniors where they are.

Key Learnings for Leaders

Data as a compass for

expansion

Herewith takes a data-first approach not just collecting numbers but turning insights into action. By analyzing care gaps nationwide, the team identified new opportunities like dialysis and respite care, ensuring caregivers’ unique skills are matched where they’re most needed

Redefining caregiving through technology 
The Herewith app enables families to match with vetted “helpers” for companionship, transportation, meal prep, and even specialized tasks like dialysis support. Technology strengthen the platform, ensuring data, workflows, and customer experience are seamlessly integrated.

People-first leadership

in action

A strong leader is only as good as their team. The processes and frameworks must be designed around people: caregivers, families, and seniors. From intuitive app design that seniors can easily navigate, to building trust through background checks and liability coverage, Herewith lives its ‘people-first’ ethos.

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