Insurance Underwriting And Claims — Reimagined For An Agentic World.
Your underwriters are triaging submissions in spreadsheets. Your FNOL queue is backed up. Your producers are flipping between Guidewire, a broker portal, and a Salesforce tab. Your SIU team is chasing alerts with no context.
We Deliver End to-End Data Architecture to
Maximize Insurance Value
P&C, Life, Specialty, and MGA/MGU — each with its own motion.
Underwriting posture, distribution model, policy admin stack, and regulatory frame differ sharply across these four.
Property & Casualty
Personal and commercial lines — auto, home, BOP, workers' comp, GL, property.
Life Insurance
Individual life, group life, and commercial life — advisor enablement and digital application.
Specialty & E&S
Specialty programs, excess & surplus, professional lines, cyber, environmental, and niche classes.
MGA / MGU / Distribution
Program administrators, wholesale brokers, and distribution — producer 360 and delegated underwriting.
Why most insurance commercial and ops stacks under-deliver.
Every insurance CIO, COO, and Chief Underwriting Officer we meet has already bought most of the platforms.
Underwriting submission leakage
Submissions arrive in email, ACORD PDFs, and broker portals. Triage is manual.
Claims cycle time drift
FNOL intake sits in a queue. Severity isn't classified early. Assignment routing is rules-based and outdated.
Distribution fragmentation
Producers, agencies, and MGAs see different data in different systems.
Legacy core drag
Policy admin modernization runs in the background while customer-facing initiatives wait on it.
SIU & fraud blind spots
Fraud signals live across claims, underwriting, billing, and external data — but analysts see them one alert at a time.
Build Agentic Insurance Enterprise
with Pre-Built Solution Accelerators
Move from strategy to execution in weeks, not months.Teqfocus solution accelerators bring together pre-configured data models, workflows, and AI agents to fast-track operational efficiency across the claims lifecycle.
Built with deep domain understanding of insurance carrier, MGA, and distribution ecosystems, these accelerators reduce implementation time, minimize operational risk, and unlock measurable ROI faster.
Agents for underwriting, claims, distribution, and fraud — each governed by your controls.
Every agent is scoped to a specific role, grounded on governed Snowflake + policy admin data, and passes compliance review before production.
Underwriting Assist Agent
Submission intake, appetite classification, historical loss grounding, and first-draft quote delivered to the underwriter workbench.
FNOL & Claims Triage Agent
First Notice of Loss intake, severity classification, coverage verification, and SIU flag detection.
Producer & Agent 360 Agent
Gives producers, agencies, and MGA partners a unified view of submissions, book performance, and commissions.
SIU & Fraud Triage Agent
Correlates signals across claims, underwriting, billing, and external data to surface high-risk cases.
Policy admin, claims, and distribution systems we've connected.
We bring pre-built integration patterns and MuleSoft accelerators for the systems US and Canadian insurance carriers and MGAs actually run on.
| Platform / Area | Integration pattern | Workflows enabled |
|---|---|---|
| Guidewire — ClaimCenter, PolicyCenter, BillingCenter | Event-driven integration via Guidewire messaging + MuleSoft; InsuranceSuite APIs for bidirectional sync | Submission triage → PolicyCenter, FNOL → ClaimCenter, payment events → BillingCenter, 360 view in FSC |
| DuckCreek — Policy, Claims, Billing | DuckCreek APIs + MuleSoft; document intake via DuckCreek Insights feeding Snowflake | Agent submission → DuckCreek Policy, claims cycle data to Snowflake, real-time producer view in FSC |
| Majesco — specialty & core | Majesco Digital1st APIs + MuleSoft; batch + event-driven for legacy Majesco | Specialty program admin, delegated underwriting for MGAs, billing reconciliation |
| Custom / mainframe admin systems | MuleSoft adapters + change data capture into Snowflake; MQ, Kafka, or flat-file bridges as required | Legacy-to-cloud bridging, policyholder 360 without a core replatform, phased modernization |
| ACORD / broker portals / submission intake | ACORD XML/JSON parsing, broker portal APIs, IVANS ingestion | Submission triage agent, producer/wholesale broker collaboration, distribution analytics |
Four layers. One accountable partner. Built for modern insurance and financial services.
A governed multi-cloud architecture that connects policy, claims, underwriting, customer engagement, analytics, and AI while meeting enterprise security and regulatory requirements.
Agent Layer
AI-powered agents supporting underwriting, claims processing, fraud investigation, customer service, and producer enablement.
Application Layer
Connected experiences for underwriters, producers, adjusters, service teams, policyholders, submissions, and FNOL.
Analytics & AI Layer
Advanced analytics for risk scoring, fraud detection, reserving, loss ratio monitoring, customer insights, and predictive modeling.
Data Layer
Unified policy, claims, underwriting, commission, producer, telematics, IoT, and financial data powering enterprise reporting and AI.
Six reasons insurance leaders pick us over generalist SIs.
Financial Services Cloud depth, tuned for insurance
We build on FSC's insurance data model — households, policies, coverages, claims.
A live Agentforce accelerator, not a slide
Insurance Underwriting Assist accelerator running in production.
Guidewire, DuckCreek, and Majesco — integrated, not ignored
Pre-built integration patterns for major policy admin stacks.
Underwriter-in-the-loop agent design
Human authority preserved for binding, reserving, payout, and SIU decisions.
State DOI audit-ready from day one
Fifty-state + NAIC posture built into delivery patterns.
AMS aligned to carrier calendars
Releases aligned with renewal seasons and filing windows.
Trusted by Global Technology Leaders
Delivering cloud, data, AI, and digital transformation solutions through strategic partnerships and proven execution.
- Salesforce Summit Consulting Partner
- 1,000+ Customer Success Stories
- 200+ Salesforce Certified Experts
- 100+ Industry Accelerators
- Claude Partner Network
- Claude-powered agents in production across regulated industries
- 40+ enterprise Agentforce deployments grounded on Claude
- Teqfocus runs on Claude — we are our own first client
- AWS Advanced Consulting Partner
- 150+ Active AWS Engagements
- 50+ Skilled Practitioners & Cloud Engineers
- Data & Analytics Competency + 6 Designations
- Snowflake Services Partner
- Expertise in Data Lake to Snowflake
- 50+ Customers across key industries
- 20+ SnowPro Certified Experts
Three examples of what Teqfocus insurance clients have actually delivered.
See the Insurance Agentforce accelerator live.
A 45-minute architecture review with a Teqfocus insurance lead.
Frequently asked by insurance leaders
Is the Agentforce Underwriting Assist accelerator really in production?
Yes — live with a national P&C carrier and available for demo. It’s not a slide or a sandbox. You can see the submission flow, the ACORD triage, the Snowflake grounding, and the underwriter handoff working against anonymized production-style data. Accelerator deployments start at 6–10 weeks for a single line of business on an existing FSC environment.
Do we need to replace our policy admin system first?
No — and that’s the point. Our architecture is designed to deliver policyholder, producer, and claim 360 value without a core replatform. We bridge Guidewire, DuckCreek, Majesco, and mainframe admin systems via MuleSoft + Snowflake change data capture. Core modernization can run in parallel on its own timeline without blocking customer-facing outcomes.
How do you keep underwriters, adjusters, and SIU analysts in the decision seat?
By design — every high-stakes decision (bind, reserve, pay, refer to SIU) is human-committed. Agents surface recommendations, draft quotes, draft reserves, draft referrals — with supporting rationale. The licensed professional reviews, modifies if needed, and commits. The audit trail captures both the agent’s input and the human’s final action, which is exactly what state DOIs and carrier compliance reviewers want to see.
How do you handle state DOI compliance across all 50 states?
We design for the strictest-state posture by default — then configure per-state exceptions. Rate and form filing awareness, market conduct documentation, producer licensing verification, complaint handling, and NAIC Model Audit Rule alignment are built into the FSC data model and the agent audit trail. For carriers in NY, CA, and TX we layer the additional state-specific controls — NYDFS 23 NYCRR 500, CCPA, state insurance-specific privacy rules — on the same foundation.
What’s your approach to fraud and SIU?
Correlated signals across claims, underwriting, billing, and external data — surfaced to SIU analysts as pre-built cases with context, not raw alerts. Databricks ML models detect anomalies and patterns; Agentforce assembles the evidence bundle (claim history, policy changes, related parties, prior losses) into one view. The analyst opens a case with everything already organized. Disposition, referral, and regulator reporting stay under SIU control.
How fast to a first working outcome?
For the Underwriting Assist accelerator on an existing FSC + Guidewire environment: 6 to 10 weeks to a production pilot with one line of business. For a full FSC-for-insurance implementation with producer 360 and claims integration: 14 to 20 weeks to first go-live. For a multi-line, multi-state rollout: phased — first production value inside a quarter, full rollout across the following 2–3 quarters.
Do you have named insurance references?
Yes — available under MSA for qualified opportunities. We typically provide 2–3 references matched to your segment (P&C, life, specialty, MGA/MGU), your premium scale, and the specific workflow you’re evaluating — underwriting, claims, distribution, or fraud. References cover both delivery and ongoing managed services.
