Life Sciences — Pharma · Biotech · Medtech

Life sciences —
where Veeva and Salesforce finally work as one commercial fabric.

Your HCP data lives in Veeva. Your patient services, market access, and brand teams live in Salesforce. Your analytics live in Snowflake. When these don't talk, MSLs fly blind, commercial targeting drifts, and patient hub handoffs drop.

Built for four sub-segments · North America-primary · global-ready

One architecture that flexes across pharma, biotech and medtech.

The data shapes, regulatory posture, and go-to-market motion differ sharply across life sciences. Teqfocus configures the same multi-cloud fabric to match each — no forked platforms, no duplicated master data.

Pharma

HCP/HCO targeting, MSL engagement, brand orchestration, patient hub, market access.

Biotech

Pre-launch medical affairs, KOL mapping, investigator site relationships, launch readiness.

Medtech

Service, field engineering, consignment inventory, surgeon and IDN account planning.

The five problems we hear most

Why most life sciences commercial stacks under-deliver.

Every life sciences commercial and medical leader we meet has the same tools.

Fragmented HCP view

Veeva holds calls and samples. Salesforce holds patient services. Snowflake holds claims and Rx.

Veeva–Salesforce divide

Commercial reps use Veeva. Brand, patient services, and market access use Salesforce.

MSL–commercial drift

Medical and commercial operate on different data. KOL insights don’t reach brand teams.

Patient services silos

Hub, specialty pharmacy, nurse educators, and reimbursement sit in disconnected queues.

Commercial analytics lag

Brand and field insights arrive weeks after the activity window.

Agentforce for life sciences — four roles, governed

Agents that understand commercial compliance, medical boundaries, and patient privacy.

Every agent is scoped to a specific role, grounded on governed data, and passes review for Sunshine Act, GxP, HIPAA, and promotional/medical firewalls.

HCP Engagement Agent

Preps reps before each call with HCP history across Veeva, Salesforce, Rx, and claims — surfaces approved next best content.

MSL Enablement Agent

Gives MSLs a governed view of KOL publications, advisory board history, trial involvement.

Patient Services Agent

Orchestrates benefit verification, prior auth, copay, nurse education, and refill tracking.

Commercial Insights Agent

Answers brand, sales ops, and market access questions against governed Snowflake commercial data.

The Life Sciences Reference Architecture

Four layers. One governed data plane. Built for compliant commercial execution.

Most life sciences organizations already have the platforms they need. The missing layer is governed integration that connects Veeva, Salesforce, and enterprise data while respecting compliance, privacy, and medical-commercial firewalls.

04

Agent Layer

Agentforce Einstein Veeva AI

Grounded AI agents with medical-commercial firewall awareness, compliant content access, and governed execution.

03

Application Layer

Salesforce Veeva CRM Patient Services Experience Cloud

Connected HCP engagement, patient services, partner portals, and compliant commercial workflows.

02

Integration Layer

MuleSoft Veeva APIs FHIR EDI

Governed integration across Veeva CRM, Salesforce, Vault, specialty pharmacy, hubs, and enterprise systems.

01

Data Layer

Snowflake Health & Life Sciences Data Cloud

Governed HCP, HCO, claims, prescription, specialty pharmacy, hub, and commercial data for trusted analytics and AI.

Our Partners

Trusted by Global Technology Leaders

Delivering cloud, data, AI, and digital transformation solutions through strategic partnerships and proven execution.

Salesforce
  • Salesforce Summit Consulting Partner
  • 1,000+ Customer Success Stories
  • 200+ Salesforce Certified Experts
  • 100+ Industry Accelerators
claude
  • Claude Partner Network
  • Claude-powered agents in production across regulated industries
  • 40+ enterprise Agentforce deployments grounded on Claude
  • Teqfocus runs on Claude — we are our own first client
AWS
  • AWS Advanced Consulting Partner
  • 150+ Active AWS Engagements
  • 50+ Skilled Practitioners & Cloud Engineers
  • Data & Analytics Competency + 6 Designations
Snowflake
  • Snowflake Services Partner
  • Expertise in Data Lake to Snowflake
  • 50+ Customers across key industries
  • 20+ SnowPro Certified Experts

Ready To Connect Veeva, Salesforce, And Snowflake Into One Commercial Fabric?

Start with one high-value workflow, prove the value, and scale with a governed Salesforce, Snowflake, and Agentforce foundation.

Frequently asked

What life sciences leaders ask before signing.

Do you replace Veeva with Salesforce, or do they coexist?

Veeva and Salesforce typically coexist. Veeva CRM remains the system of record for HCP engagement, sampling, and field activity, while Salesforce supports patient services, market access, brand engagement, and digital experiences. Snowflake provides a unified analytics layer that securely connects both platforms.

How do you enforce the medical-commercial firewall?

The medical-commercial firewall is enforced through data architecture and access controls. Medical and commercial data are separated using role-based permissions, row-level security, and governance policies, ensuring each team only accesses the information relevant to its responsibilities while maintaining compliance.

How do you support Sunshine Act and aggregate spend reporting?

We capture transfers of value at the source—including speaker programs, advisory boards, consulting engagements, and meals—and integrate the data with aggregate spend reporting platforms. Automated reconciliation and governance help ensure accurate Open Payments reporting.

Can you integrate IQVIA, Symphony, and other licensed data sources?

Yes. We integrate IQVIA, Symphony, Veeva Link, and other licensed datasets into Snowflake while applying license-aware governance, object-level permissions, and row-level security to ensure data is used in accordance with contractual licensing requirements.

How quickly can you deliver a working AI solution?

Typical implementation timelines include:

Commercial or Patient Services Agent: 10–14 weeks for a production pilot within an existing Salesforce and Veeva environment.
GxP-Validated AI Workflows: Timelines vary based on validation and regulatory requirements, with planning completed during project initiation.

Do you provide Life Sciences references?

Yes. Qualified opportunities can receive customer references under an NDA or MSA. References are matched based on industry segment (pharmaceutical, biotechnology, MedTech, or CRO), organization size, and the specific solution being evaluated, such as HCP engagement, patient services, medical affairs, or commercial analytics.