Healthcare & Life Sciences · Home Health

Home Health, re-wired from referral to discharge.

Referrals leak to competitors in the first 48 hours. Clinicians spend more time on scheduling calls than on patients. Visit verification bounces because the data never made it back to billing. HHVBP rewards you can't capture without OASIS-E you can trust.

Five problems · one integrated fix

The home health stack is broken in five predictable places. We fix all five — together.

Agencies rarely have a single broken process. They have five adjacent ones that all connect — and fixing one without the others just moves the pain.

Referral leakage

Hospital and SNF referrals stall in shared inboxes. Intake coordinators can't respond in the 48-hour window.

Clinician scheduling chaos

Schedulers juggle clinician licenses, drive time, patient acuity, and authorization windows in spreadsheets.

Visit verification gaps

EVV, billing, payroll, and clinical note systems don't talk. Claims deny. AR climbs.

OASIS-E quality drift

SOC, ROC, and recert OASIS-E assessments lack real-time QA.

SDOH-blind care planning

Care plans ignore social drivers — food access, transportation.

The end-to-end journey

Referral to discharge, stage by stage — mapped to the systems, the data, and the agents.

Every home health engagement we run starts by mapping this seven-stage journey against your current systems and identifying where data breaks and where agents can absorb work.

Agentforce Accelerator

Four AI Agents. One Connected Care Journey.

Intelligent agents automate the most time-consuming operational work while keeping clinicians in control.

Schedule Demo →

Referral Intake Agent

Reads referrals from fax, portals, and EHRs, extracts patient and clinical information, then creates Health Cloud records automatically.

Scheduling Agent

Matches clinician availability, specialty, geography, licenses, and patient preferences for optimal scheduling.

Visit Verification Agent

Reconciles EVV, documentation, and billing before claims are submitted to reduce denials.

Care Plan Agent

Detects missed visits, medication risks, and SDOH concerns while guiding care managers with proactive alerts.

Live accelerator

Referral to Discharge Workflow

Every engagement begins by mapping your existing workflow and identifying where AI agents eliminate manual work while improving compliance and patient outcomes.

01

Referral Capture

Collect referrals from fax, EHR, portals, and phone into Health Cloud.

02

Eligibility & Authorization

Verify benefits, payer eligibility, prior authorization, and Medicare requirements.

03

Start of Care Scheduling

Assign the best clinician based on availability, location, and patient needs.

04

OASIS-E Assessment

Capture assessments with real-time quality validation and care plan generation.

05

Visit Execution

Track EVV, clinical notes, medications, wound care, and visit completion.

06

Care Coordination

Coordinate physicians, caregivers, pharmacies, and community services through Agentforce.

07

Recertification & Discharge

Complete OASIS, measure outcomes, prepare HHVBP reporting, and close the episode.

The Home Health Reference Architecture

Four layers. One accountable partner. Built for modern home health organizations.

We deliver a unified Home Health architecture that connects clinical, operational, and financial systems through a governed data platform, secure interoperability, and AI-powered automation.

04

Agent Layer

Agentforce Einstein Home Health AI

AI-powered agents for referral intake, caregiver scheduling, visit verification, care coordination, and patient engagement.

03

Application Layer

Salesforce Health Cloud Care Plans Authorizations Visits

Manage referrals, authorizations, caregiver records, visit scheduling, care plans, and patient engagement from a single platform.

02

Integration Layer

MuleSoft FHIR R4 X12 EDI EHR

Secure interoperability across EHRs, billing platforms, payer systems, EVV solutions, and third-party healthcare applications.

01

Data Layer

Snowflake Health Data Cloud

Governed claims, EVV, clinical, referral, scheduling, caregiver, and social determinants of health (SDOH) data for enterprise analytics and AI.

Why Teqfocus · for Home Health specifically

Six reasons Home Health agencies pick us over generalist SIs and point AI vendors.

Home Health sub-vertical depth

We don't treat home health as "another healthcare use case.We have a dedicated Home Health practice with named practice leads, live Agentforce accelerators, and EVV-to-billing integration experience.

Live Agentforce · not roadmap

Most partners will talk about Agentforce in the future tense. Ours are running in production today — referral intake, scheduling, visit verification, and care plan agents live

EVV-vendor agnostic

CareBridge, HHAeXchange, Sandata, Tellus, state aggregators — we've integrated them all.

HHVBP-aware analytics

HHVBP TPS reporting staged in Snowflake with traceable lineage.

Compliance-first architecture

Every design reviewed against HIPAA, CoPs, and state licensure before implementation.

AMS built for home health release cycles

Post-go-live managed services aligned to Salesforce releases, Agentforce agent tuning.

Our Partners

Trusted by Global Technology Leaders

Delivering cloud, data, AI, and digital transformation solutions through strategic partnerships and proven execution.

Salesforce
  • Salesforce Summit Consulting Partner
  • 1,000+ Customer Success Stories
  • 200+ Salesforce Certified Experts
  • 100+ Industry Accelerators
claude
  • Claude Partner Network
  • Claude-powered agents in production across regulated industries
  • 40+ enterprise Agentforce deployments grounded on Claude
  • Teqfocus runs on Claude — we are our own first client
AWS
  • AWS Advanced Consulting Partner
  • 150+ Active AWS Engagements
  • 50+ Skilled Practitioners & Cloud Engineers
  • Data & Analytics Competency + 6 Designations
Snowflake
  • Snowflake Services Partner
  • Expertise in Data Lake to Snowflake
  • 50+ Customers across key industries
  • 20+ SnowPro Certified Experts

Demo the Home Health Agentforce accelerator.

45 minutes. Your real workflow. Four agents. No slides.

Home Health FAQ

The questions Home Health evaluators ask first.

Is the Home Health Agentforce accelerator really production-ready?

Yes — and it’s demo-able in a live environment. The accelerator includes four Agentforce agents (referral intake, scheduling, visit verification, care-plan adherence) grounded on Health Cloud + Data Cloud, with HIPAA-safe guardrails, human-in-the-loop controls, and audit trails. Typical deployment runs 8–12 weeks to first production value.

Book a walkthrough at the accelerator page and we’ll show the actual agent flows, not slides.

Do you integrate with our EVV vendor?

We’re EVV-vendor agnostic. We’ve built integrations with CareBridge, HHAeXchange, Sandata, Tellus, and state-aggregator models. The Visit Verification Agent reconciles EVV events, clinical notes, and billing transactions regardless of which vendor you run on.

Can you support HHVBP reporting and quality improvement?

Yes — with traceable lineage, not a black box. HHVBP Total Performance Score (TPS) measures, OASIS-E outcome measures, claims-based measures, and HHCAHPS are staged on Snowflake with full lineage back to source. Your quality team owns the measures and can audit the calculation at any level.

We also flag at-risk measures mid-period so you can intervene before year-end — not after CMS publishes your score.

How does this work alongside our existing Homecare Homebase, WellSky, or MatrixCare system?

We integrate with your clinical system of record — we don’t replace it. Homecare Homebase, WellSky, MatrixCare, Axxess, and other home-health clinical platforms remain the system of record for OASIS and clinical documentation. Teqfocus adds the referral intake, scheduling orchestration, caregiver coordination, Agentforce automation, and unified analytics layer around it.

Integrations use the clinical vendor’s APIs plus FHIR R4 and HL7 v2 where available, with MuleSoft or cloud-native patterns.

What’s the typical Home Health engagement timeline?

First production value in 8–12 weeks; full referral-to-discharge rollout in 4–6 months. Phase 1 typically covers referral intake and scheduling (highest revenue impact). Phase 2 adds visit verification and denial reduction. Phase 3 completes care-plan adherence and SDOH-aware care management.

Engagements are fixed-scope and outcomes-aligned. We don’t bill for ramp-up on Salesforce, Snowflake, or home-health domain learning — that’s built in.

How do you handle SDOH and social drivers in care planning?

SDOH is a first-class citizen in the care plan, not a sticky note. We capture SDOH elements from OASIS-E and structured screening tools, enrich with third-party SDOH data on Snowflake where consented, and surface risk factors to the Care-Plan Adherence Agent and care managers.

When a social factor (food, transport, caregiver burden) is driving avoidable utilization, the agent drafts outreach and connects the patient to community resources — with human clinician approval.

Can you provide home health customer references?

Yes, under MSA or evaluation NDA. Named home health references across large national agencies, regional post-acute networks, and hospice + home health providers are available during evaluation — matched to your size band and operating model.