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About the Guest

Falko Buttler
Chief Technology Officer, Lantern
Falko Buttler, CTO at Lantern Care, is a health technology veteran. He founded a successful mobile health startup and led two Silicon Valley health tech companies through rapid growth and acquisition/IPO. His expertise spans medical imaging, health navigation, and the entire payor-provider ecosystem.

Paul Risk
VP of Technology Consultant, Teqfocus
Paul Risk, VP of Technology Consultant at Teqfocus, is a seasoned technology consultant with over 35 years in the insurance sector, including roles at Deloitte and Accenture. He has served as a CIO for an AXA subsidiary managing federal healthcare TPA claims and as CTO of a warranty group.
Brief About the Episode
In this episode, host Jas Kaur dives deep with Falko Buttler (CTO, Lantern) and Paul Risk (VP of Technology Consultant) into the $19 billion challenge of health claims. Discover how TPAs like Lantern achieve industry-leading 5.8-day claim processing speed amidst systemic fragmentation. We debate the technology required to combat opaque billing, data silos, and denial rates. Learn why the competitive future belongs to organizations that rapidly operationalize trusted AI and automation in healthcare
Key Learnings for Leaders
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Mandate Data Centralization
Enforce relational data centralization to eliminate systemic claims rework and chaos.
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Operationalize AI for Execution
Deploy AI instantly for consistent, automated claims execution and pricing.
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Claims Speed is the New Trust Metric
Prioritize claims speed as the key metric for customer trust and retention.
Operationalize AI now to transform claims into an intelligent, high-speed growth engine.
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