AgentOps Platform

See what your
AI agents
are doing.

TeqAgent gives you session-level observability, real-time alerts, and guided fix playbooks for your Agentforce deployment in one managed service.

TeqAgent Live View
71%
Containment
1,482
Sessions per 7d
94%
Action Success
Active Alert
Claims Handler containment dropped 13 points this week
Playbook matched: 4-step fix
Latest fix outcome
Topic Instruction Misalignment resolved confidence 91%
Tracked
4 Layers
Session, turn, action and error capture live in your org
25 Books
Fix playbooks auto-matched to every known failure pattern
6 Alerts
Real-time alert types Slack notification the moment it breaks

Four layers One deployment

Installs as a Salesforce unlocked package. One command, no external dependencies.

01

Capture Engine

Every session, turn, action, and error captured via Platform Events stored as structured Custom Objects inside your org. Every interaction becomes queryable data.

Session capture Turn tracing PII hashing
02

Live Dashboard

Three views built for three audiences Executive for KPIs, Ops for delivery monitoring, Engineer for full session replay turn by turn.

Executive View Ops View Engineer View
03

Alerting Engine

Six alert types evaluate hourly. A threshold breaks containment drop, error spike, retry storm and your delivery team gets a Slack notification immediately.

6 alert types Slack alerts Case creation
04

Playbook Library

25 structured fix playbooks, each mapped to a known failure class. PlaybookMatcher links every error to the right fix automatically. Confidence scores improve over time.

25 playbooks Auto-matched Confidence scoring

Managed service tiers

TeqAgent is delivered as a fully managed observability service. Scoped to your org's session volume.

Starter

Foundation

Baseline observability for new deployments.

Capture Engine Layers 1 to 2
Executive and Ops Dashboard
3 alert types
10 playbooks
Monthly review call
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Enterprise

Multi-Org

Cross-org visibility and Phase 2 AI capabilities.

All Professional features
Multi-org support
AI Scoring in Q3 2026
Cross-client benchmarking
Dedicated delivery pod
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See it in your org

We will walk you through a 30-minute Agentforce observability review no commitment, no setup required.

Schedule a Review