Agentforce Process Library Workbench
36 blueprints. 6 process motions.
Your Agentforce license
finally in production.
The only pre-built workflow library in the Salesforce partner ecosystem. 2-week workshop maps your backlog against 36 deployment-ready agent blueprints and delivers a board-ready adoption roadmap before it closes.
36
Pre-built workflow blueprints across every major Agentforce process motion
72
Agent roles designed Reasoning + Action pair per workflow, ready to implement
$312K
Benchmarked adoption value from live Agentforce installs using the Library
2 wks
Workshop to board-ready adoption roadmap. Sprint 1 SOW included at close.
The Adoption Gap
Your Agentforce license is live.
Production agents are not.
You can name 50 workflows that could be agents. The gap between that list and a deployment roadmap isn't technical it's structural. Five failure modes are why every Agentforce customer ends up in the same place.
Failure Mode 01
Workflow Paralysis
Sales wants research. Service wants deflection. IT wants helpdesk triage. CS wants renewal risk. No prioritization framework all five are in flight, none ships.
12 months of license spend. 0–1 production agents. Renewal conversation incoming.
Failure Mode 02
No Grounding Data Mapped
Topics are selected but nobody mapped which data sources ground each agent. The agent hallucinates on real records. The function head loses trust. The initiative pauses.
Agentforce narrative damaged: "It doesn't work for us." Adoption freezes.
Failure Mode 03
Guardrails Designed After Deployment
No human handoff trigger, no confidence threshold, no escalation protocol. First edge case breaks it. IT emergency change. Agent offline for 3 weeks. Stakeholders refuse the next workflow.
Regulatory risk in Life Sciences and Financial Services. Reputational cost internally.
Failure Mode 04
Success Metrics Undefined
Agent has been live 90 days. Nobody can answer "is it working?" No adoption signals were defined when the workflow was designed. The CFO asks for ROI data. There is none.
License renewal at risk. Agentforce loses internal budget support.
The Process Library
6 process motions.
6 workflows each.
36 deployment-ready blueprints.
No other Salesforce partner has a pre-built library at this depth. Every other SI starts workflow discovery from scratch this is the library they'd build after 36 engagements.
36 Blueprints · 72 Agent Roles
Motion 01
Revenue Growth & Sales Execution
Sales Cloud · Revenue Cloud · Slack · Data 360
- Account Research Brief
- Opportunity Risk Review
- Expansion Play Builder
- Quote & Approval Readiness
- Partner Co-Sell Coordination
- Renewal to Expansion Bridge
Motion 02
Customer Success Growth
Data 360 · Sales Cloud · Service Cloud
- Renewal Health Review
- Expansion Signal Detection
- Onboarding Activation
- NPS Action Response
- QBR Preparation
- Churn Risk Scoring
Motion 03
Support & Service Operations
Service Cloud · Slack · Data 360
- Case Classification & Routing
- Escalation Detection
- Knowledge Gap Finder
- Resolution Drafting
- SLA Breach Predictor
- Policy Adherence Check
Motion 04
Employee & IT Productivity
Slack · Service Cloud · Sales Cloud
- IT Helpdesk Triage
- Access Request Routing
- Onboarding Guide
- HR Policy Q&A
- Refund Exception Handling
- Internal Knowledge Search
Motion 05 · Life Sciences
Pharma PSP & Patient Services
Life Sciences Cloud · Health Cloud
- PSP Eligibility Check
- Adherence Monitoring
- Case Coordination
- Field Rep Brief
- Co-pay Assistance
- Patient Escalation Routing
Motion 06 · Financial Services
Insurance Claims & Policyholder
Financial Services Cloud · Service Cloud
- Claims Intake & Triage
- Adjudication Readiness
- Fraud Signal Triage
- Policyholder Communication
- Service Recovery
- FNOL Automation
What Every Blueprint Contains Deployment-Ready, Not Conceptual
Each of the 36 blueprints is an Agentforce Topic + Action spec your engineer starts implementing on Day 1 of Sprint 1.
Reasoning Agent
Topic · Grounding Data (specific Salesforce objects) · Prompt Intent · Channel · Human Handoff triggers · Confidence thresholds
Action Agent
Agent Action type (Create Record, Send Notification, Update Field, Draft) · Approval gates · Output format · Audit logging
Guardrails Built In
Approved data only · Tenant isolation · Escalation protocol · Human handoff trigger · Regulatory flags for Life Sciences & FSC
Success Metrics
Adoption signals defined at design time · Time-saved benchmarks per instance · Volume baseline · Board-ready ROI formula
The 2-Week Workshop
Walk in with a backlog.
Walk out with a roadmap and a Sprint 1 SOW.
The Workshop compresses 6 months of internal workflow discovery into 2 weeks. What's included is the mapping, the data readiness audit, the customized blueprints, and the first implementation SOW ready to sign before the Workshop closes.
Week 1 · Days 1–3
Library Mapping
Map your Agentforce Topics and backlog ideas against all 36 blueprints. Identify direct matches, gaps, and quick wins. Score each workflow by ROI potential, data readiness, and org readiness.
→ 36-Blueprint Fit Assessment with scoring matrix
Week 1 · Days 4–5
Data Readiness Audit
For your top 9 workflows, audit grounding data availability: Salesforce object completeness, external data gaps, Data Cloud readiness. Flag blockers before a single SOW dollar is committed.
→ Data Readiness Map per workflow (Green / Amber / Red)
Week 2 · Days 1–3
Blueprint Customization
For your top 6 workflows, customize the pre-built blueprints to your actual org: adapt agent role names, grounding data mappings, guardrail thresholds, and success metrics to your data model.
→ 6 client-customized Agentforce Blueprints (deployment-ready)
Week 2 · Days 4–5
Roadmap & SOW
Sequence your top 6–9 workflows into a 12-month adoption roadmap: Sprint 1 (3 workflows, 6 weeks), Sprint 2, and expansion. Board-ready with $-value benchmarked per Sprint cluster. Sprint 1 SOW ready to sign.
→ 12-Month Adoption Roadmap + Sprint 1 SOW (ready to sign)
Start Here
Process Library Workshop
$15K–$25K
Fixed · 2 weeks · Closes below VP-level threshold
Library mapping, data readiness audit, 6 customized blueprints, 12-month adoption roadmap, Sprint 1 SOW. Typically signed at VP Platform or VP Ops level no procurement committee required.
→ Sprint 1 SOW included. Sign before Workshop closes.
Sprint Implementation
First Sprint
$75K–$150K
Fixed · 6 weeks · 3-workflow cluster
Implements the 3 highest-priority blueprints from the Workshop output. Each workflow: agent built, eval pack, human handoff tested, go-live, adoption monitoring. Built on the blueprint no design sprint required.
→ Scoped from Workshop output. Starts within 2 weeks of Workshop close.
Scale
Full Library Build
$300K–$750K+
Milestone · 9–12 months · All 6 process motions
12–18 agents across all 6 process motions. Shared infrastructure, governance layer, adoption dashboard, and Fleet Operating Model handoff to Agentic POD. The enterprise Agentforce operating model.
→ CIO sign-off. Full deployment → Agentic POD handoff.
$312K
Benchmarked adoption value from live Agentforce installs using the Library
$480K
Optimization pipeline identified at Workshop close, scoped for next Sprints
<3 wks
Account Research Brief payback (Sprint cost vs. $884K/year seller time-back)
6 mo
Saved vs. internal workflow discovery. Other SIs charge the same for discovery alone.
Who This Is For
Built for the people who own
Agentforce adoption at your company.
The Process Library is bought by the person who has to answer "why don't we have more agents in production?" at the next leadership review. That's usually one of four people.
Executive Buyer
CIO / Chief Digital Officer
"I committed to Agentforce transformation. I have 2 agents in production. The Salesforce renewal is in 90 days."
The Workshop delivers a board-ready adoption roadmap with a prioritized 36-workflow backlog mapped to business value plus a $312K adoption value benchmark for the renewal conversation. Walk in with a scoped roadmap instead of a status update.
Champion Buyer
VP Salesforce Platform / Enterprise Architect
"Everyone wants their workflow built first. I have 50 ideas and no framework to compare them. My backlog is paralyzed."
The Process Library is the prioritization framework: 36 blueprints with ROI potential, data readiness scores, and implementation complexity pre-evaluated. Your 50 ideas mapped against the library in 2 weeks. A ranked backlog with first Sprint scoped not another discovery session.
Internal Champion · Revenue
SVP Sales Operations / RevOps
"My reps are spending 3 hours per call on manual research. We have Agentforce. Why is there no sales agent live?"
The Account Research Brief blueprint is pre-built: grounding data, agent roles, guardrails, success metrics defined. First production sales agent live 4 weeks after Workshop. ROI formula: 200 calls/week × 60 min saved × $85/hr = $884K/year. Sprint cost recoups in 3 weeks of agent operation.
Internal Champion · Service
VP Customer Success / VP Service
"Renewals at risk. CSAT declining. Team overwhelmed. We have Agentforce and zero agents handling any of this."
Renewal Health Review and Expansion Signal Detection have the lowest implementation complexity and highest adoption signal in the library they're your first two Sprints. Renewal Health Review surfaces at-risk renewals 60 days out. Expansion Signal Detection identifies accounts ready to grow before the CSM asks.
About Teqfocus
The library was built from
36 real Agentforce installs.
Teqfocus is a full-stack Data, AI, and Application transformation partner Salesforce Summit Partner with Agentforce Specialization. The Process Library was built from observed workflow patterns across real Agentforce engagements: the blueprints, agent roles, grounding data mappings, and guardrails are not academic they are extracted from live installs.
No other Salesforce partner can give you this. Every other SI starts workflow discovery from scratch. You're paying for the mapping, not the thinking.
