Salesforce CRM presents two interface options. One being Salesforce classic while the other being Salesforce Lightning. Naturally, as Salesforce Silver Consulting Partners, we recommend using Salesforce Lightning. With its wide features, it offers room for maximizing productivity, business intelligence, and analyses. It is also extremely visually appealing and offers a smooth flow for users. Salesforce CRM makes it easy to add tasks, events, monitor activities amongst the internal teams as well as externally with clients. You can also record calls on the activity timeline with Salesforce Lightning.