• (647) 503-4889
  • Huddle Share Space 104 Crockford Blvd,
    Scarborough, Ontario M1R3C3

Salesforce Summit Partner · Independent SI · 2026

Salesforce for the Agentforce 360 era—not the acquisition era.

The last independent Salesforce Summit SI. We ship Agentforce, Data 360, and Agentforce IT Service in production—in weeks—across Healthcare, Insurance, FinServ, SaaS, and HiTech. No handoffs.

Book a 30-min architect call → See the full practice

Summit

Salesforce Partner Tier

100+

Salesforce Certifications

Premier

Snowflake Top Tier

100%

Independent · No M&A

Salesforce Consulting Summit Partner Pledge 1 Percent Proud Member
2025 Key Recaps

Teqfocus + Salesforce: 2025 Key Recaps

The central message is clear: The competitive advantage now belongs to organizations that operationalize Agentforce 360 quickly—powered by trusted Data 360 context, governed execution, and workflows that actually change how work gets done.

Agentforce Demo Video

Industries we run Salesforce for

Vertical accelerators and compliance patterns — not generic templates retrofitted at delivery time.

Healthcare & Life Sciences

  • Health Cloud
  • Life Sciences Cloud
  • HIPAA-aware

Insurance

  • FSC for Insurance
  • claims
  • broker portals

Financial Services

  • FSC
  • wealth
  • commercial banking

SaaS

  • Revenue Cloud Advanced
  • PLG
  • renewals

HiTech

  • Agentforce Service
  • channel
  • CPQ migration
Salesforce Product Depth

The full Agentforce 360 platform — delivered by one team.

We architect, build, and run every layer of the Salesforce stack. From Agentforce agents and Data 360 zero-copy, to Life Sciences Cloud and Revenue Cloud — no handoffs, no subcontracted specialists, no "let us bring in a partner."

Agentforce

Formerly Einstein

Agentic AI for Service, Sales, Marketing, and IT — built on Agentforce 360. Topics, actions, and Trust Layer governance from day one.

Data 360

Formerly Data Cloud

Zero-copy data foundation. The connective tissue for every Agentforce action.

Agentforce Service

Formerly Service Cloud

Agent-assisted case resolution, swarming, and omnichannel service at scale.

Agentforce IT Service

Salesforce ITSM — launched 2025

Slack-first, agentic ITSM. Conversational CMDB. Ready for IT in weeks.

Agentforce Marketing

Formerly Marketing Cloud Growth / Advanced

Journeys, segmentation, and personalization powered by Data 360 and agents.

Health Cloud

Patient 360

Care coordination, utilization management, provider data management.

Life Sciences Cloud

HCP & clinical operations

HCP engagement, medical inquiries, clinical operations, trial management.

Financial Services Cloud

FSC

Wealth, banking, insurance: relationship data unified for bankers and advisors.

Revenue Cloud Advanced

CPQ & Billing — EOS migration path

Quote-to-cash modernization. We migrate legacy CPQ orgs before 2028 EOS — with the actuarial, broker, and renewal flows in tow.

Slack

Agentic work surface

Slack-first workflows for IT, Sales, and Service. Where agents and humans meet.

MuleSoft

API · events · integration

API-led integration, event streaming, and the glue between Salesforce and everything else.

Tableau Next

Formerly Tableau CRM / CRM Analytics

AI-native analytics embedded in Agentforce 360. Decisions where work happens.

Live · Agentforce IT Service

This is what we ship. Not what we slide.

An incident lands in the channel. Agentforce triages it against the CMDB, correlates the regional outage, drafts the customer comms, opens a change ticket, and hands a one-button approval to the on-call engineer—grounded on Data 360, governed by the Trust Layer.

  • Slack-first · Teams-ready
  • Conversational CMDB
  • Data 360 grounded
  • Trust Layer governed
  • Human-in-the-loop approval
  • AgentOps observability
Demo Videos

Built for outcomes—with enterprise controls

Watch Agentforce workflows in action

Architecture

Salesforce first.
But Salesforce doesn't run alone.

The enterprises that get value from Agentforce 360 architect Salesforce as one layer of a composable stack — with Snowflake for data gravity, MuleSoft for integration, and governed cloud infrastructure underneath. We design the whole picture.

Most SIs stop at the Salesforce org boundary. We don't. Teqfocus architects the complete stack — from Snowflake zero-copy shares into Data 360, to MuleSoft event streaming, to governed AWS / Azure / GCP infrastructure and Databricks for ML workloads.

Already running Snowflake? Our Premier Snowflake practice is the same team that builds Data 360 zero-copy shares into Agentforce 360. One architecture, one accountable commercial.

Agentforce 360 Experience

Sales · Service · Marketing · IT · Revenue

Salesforce

Data 360 · MuleSoft

Zero-copy · API-led · events

Integration

Snowflake · Databricks

Data gravity · Cortex AI · ML

Data Platform

AWS · Azure · GCP

Identity · network · governance

Cloud & Security
New · Agentforce IT Service

Agentforce IT Service — Salesforce's ITSM, finally.

Salesforce entered ITSM in late 2025, and 180+ organizations went live in the first months. It's Slack-first, Teams-ready, agentic by default, and sits natively on Agentforce 360 — which means your CRM, data, and IT workflows finally live in one conversation. Teqfocus was early, and we've already shipped production rollouts.

What makes Agentforce IT Service different

It isn't another ticket queue bolted onto your help desk. It's conversational, agentic ITSM where the CMDB is queryable in natural language and the incident response runs where your people already work.

Slack-first & Teams-ready

Incidents, changes, and requests live in the channel — not in a portal nobody opens.

Agentic by default

Agents triage, enrich, route, and resolve Tier-1 work autonomously. Humans escalate.

Built on Agentforce 360

Shared identity, Data 360, and trust layer — not a bolted-on acquisition.

Weeks, not quarters

Pre-built IT catalog, incident, change, and CMDB flows. First value in weeks.

180+ Organizations live in the first months
Weeks To first production value
Slack + Teams Native work surfaces
Conversational CMDB & incident response
See if it fits your IT stack →
Why Teqfocus

independent Salesforce Summit SI.

When your Salesforce partner becomes someone else's acquisition, your roadmap becomes someone else's backlog. Teqfocus is independent by design — and built to stay that way.

01

Independent Summit partner — no acquisition queue.

We're not managing a post-acquisition integration playbook. Your Salesforce architect this quarter is your Salesforce architect next quarter. Roadmap continuity matters.

02

Full-stack by design, not by sub-contract.

Salesforce, Snowflake, AWS, Azure, GCP, Databricks, Tableau — all in-house. One team, one commercial, one accountable architect.

03

Agentforce 360 fluency from day one.

We ship Agentforce, Data 360, and Agentforce IT Service in production — not slideware. Early on Agentforce IT Service. Live migrations of Marketing Cloud, Tableau Next, and CPQ → Revenue Cloud Advanced.

04

Weeks, not quarters.

Pre-built accelerators for Healthcare, Insurance, FinServ, SaaS, and HiTech mean first production value in weeks. We measure engagements in sprints, not roadmaps.

05

CIO-grade governance, startup-grade speed.

HIPAA, SOC 2, model risk, and Trust Layer design — done properly, without slowing delivery. Run in regulated Healthcare, Insurance, and FinServ environments.

06

Architects who code, not just advise.

Every engagement is led by a senior Salesforce architect who's shipped the same pattern before. No junior shadow teams. No offshore drop-offs.

Proof · Anonymized Engagements

What we've shipped recently
on Agentforce 360.

Three recent Salesforce engagements, anonymized to protect client identity. Outcomes are verified. Scope is real.

Healthcare
Health CloudData 360AgentforceMuleSoftSnowflake

Regional health system consolidates Patient 360 on Health Cloud + Data 360

Challenge: 11 source systems, fragmented care-coordination data, and a failing legacy MDM.

What we did: Architected Health Cloud as the patient system of engagement with Data 360 zero-copy shares from Snowflake. Agentforce for care-team swarming. MuleSoft for EHR integration. HIPAA governance reviewed with client CISO.

Outcome: First care-coordination workflow live in 9 weeks. Provider onboarding time cut by a verified 40% in the pilot region.
Insurance
Revenue Cloud AdvancedFSCAgentforce ServiceSnowflake

National P&C carrier migrates from legacy CPQ to Revenue Cloud Advanced

Challenge: CPQ end-of-sale forced a migration decision. Broker quoting was manual. Renewals leaked revenue.

What we did: Re-architected quote-to-cash on Revenue Cloud Advanced. FSC for Insurance for the broker workspace. Agentforce Service for claims triage. Snowflake as the actuarial data foundation.

Outcome: Broker quote cycle compressed from days to hours. Renewal leakage reduced in Q1 post-launch.
SaaS
Agentforce IT ServiceSlackData 360Agent Builder

Global SaaS company rolls out Agentforce IT Service on Slack

Challenge: IT was buried in tickets. ServiceNow renewal was up. Leadership wanted a Slack-first, agentic alternative.

What we did: Stood up Agentforce IT Service on Agentforce 360 with a conversational CMDB, Slack-native incident channels, and agentic Tier-1 resolution. Migrated from legacy ITSM in phased cutover.

Outcome: Tier-1 auto-resolution rate climbed to a verified 38% in the first 60 days. ServiceNow renewal declined.
Platform Decision

Agentforce 360 vs. DIY / legacy agents — how we pick.

The honest side-by-side we walk clients through when they're weighing Agentforce 360 against a DIY LLM stack, ServiceNow agents, or an older Einstein build. Outcome, not vendor loyalty, drives the choice.

Dimension
Agentforce 360
DIY / legacy stack
Data grounding
Data 360 zero-copy from Snowflake, SAP, and systems of record — governed by default.
Custom pipelines, vector stores, or retrieval layers — each one a new governance surface.
Trust & compliance
Salesforce Trust Layer, audit logging, policy-based PII masking, human-in-the-loop built in.
Assembled per build — PII redaction, logging, and approvals all DIY.
Identity & access
Salesforce identity, sharing rules, and permission sets apply to agent actions natively.
Bolt-on IAM, role mapping, and custom guardrails for every integration.
Agent surface area
Sales, Service, Marketing, Revenue, IT Service — all on the same platform.
Siloed agents per function; cross-team handoffs are custom work.
Time to first production agent
4–8 weeks (Teqfocus playbook).
3–9+ months depending on stack maturity and governance depth.
Ongoing operations
Native AgentOps signals + Teqfocus Observe / Evaluate / Govern / Optimize framework.
Custom observability, eval harness, and drift monitoring built per model.
Best fit for
Customer-facing agents, regulated enterprise workflows, CRM + IT on one platform.
Research-heavy custom ML, non-CRM workloads, or environments with a dedicated ML platform team.
30-min architect call

Tell us where Salesforce is stuck.

We'll tell you what we'd ship first, honestly. No deck, no slideware. Just a real conversation with a senior architect who's done it before.

One business day reply
FAQ

Questions prospects actually ask.

The real questions that come up in our first Salesforce architecture conversations — answered straight.

What does Salesforce Summit Partner status actually mean?
Summit is the highest Salesforce Partner tier, earned through certifications, customer success CSAT, specialization, and delivery volume — the same tier as the world's largest system integrators. It's not a badge you buy; Salesforce adjusts tier assignments annually based on verified outcomes. Teqfocus holds Summit status and is audited against it every year.
Is Teqfocus really independent? What happens if you get acquired?
Yes — Teqfocus is privately held and independent by design, not for sale. Our position is that staying independent protects our clients' Salesforce roadmaps from becoming someone else's integration backlog or off-shore ramp.
How quickly can you stand up Agentforce 360 in production?
Teqfocus ships first production Agentforce agents in 4–8 weeks, Data 360 zero-copy ingestion in 6–10 weeks, and full agentic workflows across Service or Marketing in 10–14 weeks. Timelines assume governed source systems and a bounded first-use-case scope. We measure in sprints — not "let's scope it in a quarter."
Which industries does Teqfocus actually specialize in?
Teqfocus specializes in Healthcare & Life Sciences, Insurance, Financial Services, SaaS, and HiTech — with vertical accelerators and compliance patterns for each. Health Cloud, Life Sciences Cloud, FSC, and Revenue Cloud Advanced are delivered by in-house practices, not sub-contracted to partners.
Do you do Data 360 and Snowflake together, or is that a separate team?
Yes — Teqfocus is a Salesforce Summit Partner and a Premier Snowflake Services Partner delivered by the same in-house architecture team, not a subcontracted handoff. Zero-copy shares between Snowflake and Data 360 are our architectural default. See our Premier Snowflake practice for the data-platform detail.
Can you run Agentforce in regulated environments — HIPAA, SOC 2, financial regs?
Yes — Teqfocus has deployed Agentforce 360 in HIPAA-bound healthcare payers, SOC 2 Type II SaaS environments, financial services under model risk governance, and insurance carriers with state regulatory requirements. Trust Layer design, audit logging, and human-in-the-loop patterns are built into our delivery method, not retrofitted during remediation.
How do you price a Salesforce engagement?
Teqfocus prices Salesforce engagements to outcome, not hours — fixed-price discovery (1–2 weeks), milestone-based build phases with clear acceptance criteria, and optional tiered managed services post-go-live. We do not sell open-ended time & materials on an unbounded backlog.
Can I talk to a client reference?
Yes — once we've completed a scoping conversation and have an NDA in place, Teqfocus matches a reference client by industry and scope so the conversation is useful. Reference options span Healthcare, Insurance, FinServ, SaaS, and HiTech across Agentforce, Data 360, Revenue Cloud, and Tableau Next deployments.
How is Agentforce IT Service different from ServiceNow?
Agentforce IT Service is Salesforce's native ITSM — Slack-first (Teams-ready), agentic by default, and built on Agentforce 360 so it shares identity, Data 360, and the Trust Layer with your CRM. ServiceNow is a mature ITSM platform with a deep customization ecosystem. The choice typically comes down to where your IT work actually happens: if your team lives in Slack or Teams and you want CRM and IT on one agentic platform, Agentforce IT Service is a serious option — 180+ organizations went live in its first months. Teqfocus runs the head-to-head against your real environment, not against a vendor slide.
I see old Salesforce product names everywhere — what changed in 2025–2026?
Salesforce consolidated the product line under Agentforce 360 in 2025–2026: Data Cloud became Data 360, Service Cloud became Agentforce Service, Marketing Cloud Growth/Advanced became Agentforce Marketing, Einstein became Agentforce AI, and Tableau CRM / CRM Analytics became Tableau Next. CPQ is end-of-sale, replaced by Revenue Cloud Advanced with a migration path to 2028. Agentforce IT Service is the new Salesforce ITSM. Your existing org isn't going anywhere — the renames cover the same products with an agentic architecture underneath.
How do we work with Teqfocus across both Salesforce and Snowflake?
One engagement, one commercial, one senior architect. Teqfocus scopes both platforms in a single discovery, designs the zero-copy data contract between Snowflake and Data 360, and ships both sides on shared milestones — Agentforce agents go live grounded on governed Cortex data from day one, no phase-1-then-phase-2 theater. See our Premier Snowflake practice for the data-platform detail and our Data & AI Accelerators for the reusable components that span both.
© 2026 Teqfocus. All Rights Reserved