Enabling Digital Transformation In Telecom Industry
Client: Broadband Service Provider Europe
About The Client:
Our client is a leading provider of broadband services in Europe and serves more than one third of households in its territory. They focus on delivering scalable, products and solutions to a customer base that is at the centre of technology transformation. Their customers require inter-city as well as intra-city data center to data center connectivity at a very high speed scaling up to 1000mbps. So they need to strategize their processes in such a way that their operations become highly responsive. At the same time due to fiercely competitive market they need to keep their operating costs low.
Case Study Overview:
Having realized the changing industry scenario they understood that digital transformation was inevitable for healthy survival. However, there were a few challenges that needed to be overcome to achieve their goal of digitization.